FAQ
What is My Equi Art?
My Equi Art creates custom portraits and fine art posters of horses. Each piece is handcrafted by me, Amalia Thoors, based on photos of your horse. No templates, no AI – just thoughtful, one-of-a-kind artwork made to celebrate your number one.
What’s your artistic style?
My Equi Art is my artistic interpretation of your horse. I work in an abstract, minimalistic style using dual-tone design. Blurred or faded areas are represented as if seen from a distance, with the aim of capturing your horse’s essence, personality, and expression – not every detail.
To get a feel for the style, visit my Instagram: @myequiart.se
How does the process work?
- Click “Order Portrait” on the website
- Select your preferred size and optional frame
- Fill in your horse’s name and any extra info (e.g. birth year, breed, owner)
- Upload 1–4 clear, frontal photos – taken straight on, nose to camera
- Add to cart and check out
- I’ll begin your custom drawing based on the photos you’ve sent
What sizes are available?
• 30×40 cm (11.8×15.7 in)
• 50×70 cm (19.7×27.6 in)
• 70×100 cm (27.6×39.4 in)
Need a different format? Just email me at hello@myequiart.com.
Is the frame included?
Framing is optional. If selected, I will frame it for you.
• Black & white frames: solid pine
• Oak frame: real oak veneer
All frames come with safe, lightweight plexiglass – suitable even for stables.
Can I order it as a gift?
Yes – My Equi Art portraits make personal and meaningful gifts. If you're short on time, I also offer:
• Gift cards
• Digital previews (if delivery might be delayed)
Leave a note at the product page or reach out with any requests.
What’s the price?
Prices vary based on size and frame. All prices are listed on the product pages.
If you're interested in a multi-horse portrait, discounts apply based on number of horses – contact me for a custom quote.
Do you ship worldwide?
Yes. I offer free worldwide shipping. Depending on your location, your order will be delivered to your doorstep or to a local pick-up point.
How long does shipping and production take?
Each piece is made to order. Timelines are:
Custom Portraits
Sweden:
• Standard: 10–15 business days
• Express: 4–6 business days
EU, USA, Norway, Switzerland:
• Express: 10–15 business days
Rest of World:
• Standard: 10–15 business days
Please note: During sales or holiday periods, production times may be slightly longer.
Other Products (Sweaters, Phone Cases, Mugs, etc.)
• Knitted Sweater: 2–4 weeks
• Phone cases, mugs, beanies, coasters: Around 2 weeks (varies by country)
For full details, visit the Shipping Policy.
Will I have to pay customs?
No customs fees for deliveries to EU, USA, Australia, or Norway.
For all other countries, customs or import fees may apply depending on your country’s laws. These are the buyer’s responsibility. Please check with your local customs authority.
What payment methods do you accept?
You can pay using:
• Visa, Mastercard, American Express
• Apple Pay, Google Pay, PayPal
• Klarna (in supported countries)
What paper do you use?
All portraits are printed on Hahnemühle Studio 210g fine art paper – a high-quality, matte, gallery-grade paper.
Who creates the artwork?
Every portrait is hand-drawn by me, Amalia Thoors – founder and artist behind My Equi Art.
Can I make changes to my order?
Yes – if you contact me within 6 hours of placing the order, I can adjust it before production begins. Email me at hello@myequiart.com.
What if my order arrives damaged?
No worries—I’ll fix it.
Please contact me within 7 days of receiving your package at hello@myequiart.com.
Include your order number and clear photos of both the damage and the packaging.
I’ll file a claim with the carrier and send a replacement
Can I return or cancel my portrait?
Since each piece is custom-made, I don’t accept returns or cancellations once production begins.
However, if your item arrives damaged, I will gladly send a replacement (see above).
I want to collaborate. Can I reach out?
Yes – I’m always open to creative ideas and collaborations. Email me at hello@myequiart.com.
I have more questions. How can I contact you?
You’re always welcome to email me directly at hello@myequiart.com.
I will do my best to help! 🖤
— Amalia